Our team - Uppership

Fulfillment Policy

At Uppership, we are committed to providing fast, reliable, and efficient fulfillment services to all of our clients. Our fulfillment policy ensures transparency and clarity regarding order processing, shipping, and returns.

1. Order Processing

Orders received before 12 PM (local warehouse time) will be processed and shipped the same day, subject to product availability.
Orders placed after 12 PM will be processed on the following business day.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping

We offer standard, expedited, and overnight shipping options depending on client needs and warehouse locations.
Shipping costs are calculated at checkout based on the size, weight, and destination of the package.
Once your order has shipped, you will receive an email with tracking information.

3. Fulfillment Times

Standard Fulfillment: Orders are typically fulfilled within 1-2 business days, but this may vary depending on inventory levels and specific client requests.
Expedited Fulfillment: If you require faster processing, expedited fulfillment is available. Additional charges may apply for this service.

4. Shipping Partners

We partner with major carriers like UPS, FedEx, and USPS to provide flexible and reliable shipping options. Shipping times may vary depending on the shipping method selected and the destination.

5. Returns and Refunds

We do not accept returns or exchanges for items fulfilled on behalf of clients unless there is an error on our part (e.g., incorrect items shipped).
For any fulfillment errors, please contact us within 5 business days of receiving your order at info@uppership.com, and we will work to resolve the issue promptly.
Clients are responsible for maintaining and communicating their own return policies to their customers. Uppership will assist with returns handling as per the client’s specifications.

6. Damaged or Lost Items

Uppership is not responsible for lost or damaged items after they leave our warehouse. Please contact the shipping carrier directly to resolve any issues related to shipping damage or loss.

7. Shrinkage Allowance

We maintain a shrinkage allowance of 0.05%, as outlined in our service agreement. Quarterly reviews are conducted to ensure inventory accuracy, and any discrepancies beyond the allowance will be addressed.

8. Contact Information

For any questions or concerns about our fulfillment process, please reach out to us at info@uppership.com

Meet Our Team.

CEO & Founder
George Y

At the helm is George Yusupov,

a highly successful entrepreneur and Harvard-trained negotiator with over 14 years of experience in transportation and logistics between the US and Central Asia. Ask him to introduce you to this fun, ever-curious, can-do bunch.

Technology Partner

Max D

Max D. Technology Partner -

Max is our technology partner leading our team of six engineers. He’s got a decade worth of experience in development, R&D, and team management.

Head of Operations

WILLIAM R

William R. Head of Operations –

Will is a 17-year UPS veteran. As a distribution facility supervisor, Will is comfortable handling fast-paced and high-throughput operations.

Project LEADER

ANTONY P

Antony P. Project Leader -

Antony is an experienced project leader with excellent leadership skills, a good sense of humor and strong interpersonal, presentation, negotiation and analytical skills.

Head of Digital Marketing & SMM

Christy V

Christy V. Head of Digital Marketing & SMM -

Christina is a real marketing maniac obsessed with brand building. She has 8 years of marketing experience, working with companies of all sizes. Some of the notable brands are Good Food and Core Loop Games.

Content & PR Marketing Specialist

Tony B

Tony B. Content & PR Marketing Specialist -

Tony is a humble sales pro who expanded his knowledge far beyond sales and mastered copywriting & content marketing. This skill mix allows him to develop content strategies along with market positioning that results in recognizable personal brands and noticeable thought leaderships for clients.

SEO & Analytics Expert

Oleh F

Oleh F. SEO & Analytics Expert -

Oleh made a 10-year journey from copywriting to head of marketing department and realized for himself that studying analytics and talking with search robots is more useful and enjoyable than trying to explain how Google works. Oleh and Google have been together for a long time. Perhaps, too much.

World-class advisory board.

Logistics & Operations

Robert McKim

Robert McKim | Logistics and Operations -

Robert “Bob” McKim is a logistics and start up expert. Bob has spent over 30 years in Logistics where he has excelled in all modes from warehousing , drayage, brokerage, global forwarding to small parcel and trucking.

Marketing

Kristina Durante

Kristina Durante | Marketing –

Kristina is the Vice-chair of the marketing department and marketing Ph.D. program at Rutgers Business School. She is a social psychologist and an expert in the science behind decision-making, with her finger on the pulse of up-and-coming customers.

Finance & Valuation

Ben Sopranzetti

Ben Sopranzetti | Finance and Valuation -

Ben, is rated the #1 finance professor at the Rutgers Business School. He is an expert in business valuation, investment banking, PE, and financial strategy. He is a highly respected consultant and advisor to many Wall Street investment banks.

Information Technology

Richard Hoynes

Richard Hoynes| IT –

Richard is a successful senior leader with over 30 years of experience in fortune 50 companies. His executive IT positions at companies such as IBM, Pfizer, Johnson & Johnson, and Tyco International make him an expert in delivering value through IT transformation.

Finance & Strategy

James Christodoulou

James Christodoulou | Finance and Strategy –

James is a highly successful executive with over 20 years of experience in both private and public companies. He has executed several IPOs and has created over 9 billion in market capitalization.