Put down the tape gun.
Affordable pricing
Now your small businesses doesn’t have to fund expensive New York real estate to house goods. Our high-tech 3PL model uses less space and less labor thanks to robotics.
Overnight delivery
We’re local but we ship overnight reliably and deliver globally. And we’re obsessive about getting everything right. Need to store it, pack it and ship it? Don’t sweat it.
A true partner
Get help from a team who genuinely cares. Bounce questions. Get an opinion. We also personalize the way you show up for your customers. Because your success is ours too.
Your second office
Be as hands-on as you like. We’re right in NYC. Your business is your baby after all. So, you and your team are welcome to visit or work here anytime.
ASK YOURSELF
- Is your busines outgrowing your home?
- Do you need logistics help for a medium-sized company?
- Are you working with a 3PL company that’s not working out?
- Do orders need to be shipped within hours?
- Is integration between e-platforms and marketplaces important?
We can help.
Our team.
Uppership is an award-winning team
that’s used to creating multi-million-dollar results. Senior leaders are skilled at making the 3PL math work for small ecommerce and retail businesses. They represent decades of international and U.S. experience — from best-in-class robotics and technology specialists, to seasoned shipping operations managers, an SEO expert, business analytics specialists, marketing pros, and other hand-chosen advisors
Contact us.
Copyright 2023 Uppership ~ All Righst Reserved
Fulfillment Policy
At Uppership, we are committed to providing fast, reliable, and efficient fulfillment services to all of our clients. Our fulfillment policy ensures transparency and clarity regarding order processing, shipping, and returns.
1. Order Processing
- Orders received before 12 PM (local warehouse time) will be processed and shipped the same day, subject to product availability.
- Orders placed after 12 PM will be processed on the following business day.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping
- We offer standard, expedited, and overnight shipping options depending on client needs and warehouse locations.
- Shipping costs are calculated at checkout based on the size, weight, and destination of the package.
- Once your order has shipped, you will receive an email with tracking information.
3. Fulfillment Times
- Standard Fulfillment: Orders are typically fulfilled within 1-2 business days, but this may vary depending on inventory levels and specific client requests.
- Expedited Fulfillment: If you require faster processing, expedited fulfillment is available. Additional charges may apply for this service.
4. Shipping Partners
We partner with major carriers like UPS, FedEx, and USPS to provide flexible and reliable shipping options. Shipping times may vary depending on the shipping method selected and the destination.
5. Returns and Refunds
- We do not accept returns or exchanges for items fulfilled on behalf of clients unless there is an error on our part (e.g., incorrect items shipped).
- For any fulfillment errors, please contact us within 5 business days of receiving your order at info@uppership.com, and we will work to resolve the issue promptly.
- Clients are responsible for maintaining and communicating their own return policies to their customers. Uppership will assist with returns handling as per the client’s specifications.
6. Damaged or Lost Items
- Uppership is not responsible for lost or damaged items after they leave our warehouse. Please contact the shipping carrier directly to resolve any issues related to shipping damage or loss.
7. Shrinkage Allowance
- We maintain a shrinkage allowance of 0.05%, as outlined in our service agreement. Quarterly reviews are conducted to ensure inventory accuracy, and any discrepancies beyond the allowance will be addressed.
8. Contact Information
For any questions or concerns about our fulfillment process, please reach out to us at info@uppership.com